Privacy Policy: Personal Data Processing Notice

PLP Life S.L. and the brand Certificazione-Energetica-Facile.it operate in the field of specialized energy-saving consultancy. Through the APE360 package, we offer a comprehensive consultancy package. It’s important to note that the Energy Certification APE is just one component of our APE360 package, and it is elaborated and issued by partner companies. Our specific expertise at PLP LIFE SL is to provide consultancy and assistance to individuals in achieving their energy-related goals.

Additionally, it is crucial to note that the technical practices involved in energy certification are executed by external entities acting as service providers. Our agency primarily focuses on consultancy services and does not engage in the issuance of energy certificates, which require the expertise of qualified technicians. We collaborate with these certified professionals to facilitate the certification process.

Certificazioneenergeticafacile.it believes that the privacy of its users is a fundamental resource for its business.

The privacy policy adopted by certificazioneenergeticafacile.it, the information activity carried out concerning the processing of data from visitors and clients of the websites related to certificazioneenergeticafacile.it, the implementation of technological measures to prevent data loss, all clearly demonstrate our company’s commitment and reliability in the matter of personal data processing.

As provided for by Legislative Decree no. 196 of June 30, 2003, which replaced Law no. 675 of December 31, 1996, Certificazioneenergeticafacile.it, the data controller (hereinafter “Controller”), through its legal representative in this matter, wishes to inform you as follows:

Legislative Decree no. 196 of June 30, 2003, “Personal Data Protection Code,” regulates the methods for the collection, processing, storage, and possible communication and/or dissemination of personal data, specifying the rights and duties of the parties involved. The processing of personal data by the Controller (or by controlling and subsidiary companies, which are also Controllers) complies with current regulations.

USER TYPES

In relation to the use of the website, there are two types of users:

Companies (e.g., real estate agencies, construction companies, etc.);

Individuals

Individuals can access some services (e.g., property search) anonymously, while for other services (e.g., receiving automatic updates), registration is required before use. Companies access the service after registration.

DATA COLLECTION

The data of individual users are collected by the Controller exclusively through the completion of specific forms (hereinafter referred to as “forms”) offered “online” on the website.

The forms are of various types depending on the type of service the user intends to use. The Controller collects data from companies both “online” on the website and through direct contact and the signing of contracts.

PROCESSING PURPOSES

The data collected through the website, processed lawfully and in accordance with principles of fairness, will be used, with the user’s consent, to obtain the services provided on the website. Data processing may aim to assess the visitor and user’s level of satisfaction with the quality of the services provided.

The collected data may be used to provide services related to obtaining commercial offers and requesting financing offered by banks or financial companies. Data processing may also be directed at information and commercial promotion purposes for products distributed by the company and third-party companies, the list of which is available at the company’s registered office.

Sending email messages to the addresses possibly present on the website entails the acquisition by the Company of the sender’s address. This address, along with other personal data that may be collected, is necessary to respond to the requests sent and to provide the services expressly requested.

Data are processed in paper and/or electronic format, using automated procedures, and are carried out directly by the organization of the Controller or by external parties within the organization, acting as Data Processors and/or Persons in Charge of Processing, as well as by Service Companies, acting as Data Processors and/or Persons in Charge of Processing.

Appropriate security measures are in place to prevent the misuse or illegal use of data, unauthorized access, and data loss.

No data collected through the website will be disclosed unless for the purpose of providing the service specified on the website and only to the company’s clients.

NATURE OF DATA PROVISION

The provision of data is optional, but the refusal to provide it will make it impossible for the Controller to fulfill the requests and provide the requested services.

PROCESSING METHODS

The Controller processes data in compliance with regulatory obligations, ensuring full compliance with legal, contractual, and regulatory provisions. Data registration and processing are carried out in both paper and electronic formats, with procedures strictly related to the above-mentioned purposes and in such a way as to ensure data security and confidentiality.

The Controller processes personal data and processes it both directly and through the work of other subjects who will act as Data Processors, both internal and external to the Controller’s organization, or as persons in charge.

DATA SECURITY

The data collected and processed are protected with physical and logical methods to minimize the risks of unauthorized access, dissemination, loss, and destruction of data, in accordance with Legislative Decree no. 196/2003 and the “Technical Specification” attachment.

DATA COMMUNICATION AND DISCLOSURE

The data provided by the user will be communicated and used exclusively by the Controller and any companies appointed as data processors. As specified, for some services, data are communicated to companies that collaborate or use the services of the Controller (web portals, real estate agencies or construction companies for property information; banks or financial companies for the provision of mortgages and loans, and other financial services related to property transactions), with the sole purpose of providing the services requested by the user.

In these cases, the companies are autonomous controllers, and the Controller is not responsible for the processing of data by them.

The Controller is also not responsible for the content and compliance with privacy regulations by sites not managed by the Controller, to which reference is made.

TRANSFER OF DATA ABROAD

Personal data collected through the website may be transferred outside the national territory only and exclusively for the execution of services requested through the website and in compliance with specific provisions of the Code.

WHAT ARE COOKIES AND WHY ARE THEY USED?

Our website, like most websites you visit, uses cookies to enhance your online experience.

Cookies are essentially small text files that are stored in the browser or on the hard drive you use and allow us to distinguish you from all other visitors.

Using cookies offers many advantages.

Firstly, we can automatically log you in each time you visit our site and store the preferences you’ve chosen. We can also keep you logged in while you move around the site and customize your usage.

We also use cookies to send you marketing messages that suit your needs and interests and to provide advice and suggestions that help with your search. For example, we can inform you of new documents that match your usage level and exclude messages you’ve requested not to see.

Cookies are often misunderstood, so it’s important to clarify that they are not computer programs and cannot be used to spread viruses.

We hope the information provided here helps you better understand cookies and dispel some myths!

Our website uses cookies that fall into the following categories:

Strictly necessary: these cookies ensure that the password works and allow you to stay logged in when you move between pages on the site.

Site functionality: these cookies help the site remember information such as the content of your shopping cart or where you left off when placing an order. They keep users protected when they are logged in and help give the site a consistent appearance during the visit.

Site performance: these cookies collect information about how our site is used, such as pages visited and if errors occur. They do not collect information that could identify the user and are used only to improve the site’s operation, understand what interests our users, and measure the effectiveness of our content. Our performance cookies include:

Google Analytics tracking

User recognition for access to the reserved area

Use of the shopping cart and online store.

Do I have to accept cookies?

We recommend that you accept all cookies on our site to enjoy all the benefits described on this page.

However, you can manage cookies using your web browser. Our system places cookies as soon as you visit the site, unless you have changed your browser settings. Remember that if you change your browser settings to block all cookies (including essential ones), you may not be able to access some or all parts of our site.

You can also set your browser to notify you each time a site sets a cookie. Every browser works differently, so we suggest checking the “Tools” section and then selecting “Internet Options” for each individual browser (Safari, Explorer, Firefox, Chrome) to read the specific instructions.

What are the different types of cookies?

Session cookies:

These are cookies that are only stored on the device used (desktop computer, laptop, tablet, or mobile phone) during a single visit to the site (called a “browser session”). They do nothing until you start actively exploring and are deleted as soon as you close the browser.

Their most important advantage is that they allow you to move from one page to another without having to log in multiple times on the site.

Persistent cookies:

These cookies remain on the device until they expire or you decide to delete them from the browser’s cache. They are activated every time you visit the website that created them. They allow us to remember you when you return to the site, easily analyze your behavior while browsing the site, and identify any issues.

All information is collected anonymously.

Flash cookies:

Most people have Adobe Flash installed on their computers. Flash can store small files on the computer that are used in the same way as cookies. Flash cookies can also back up data stored in other cookies. When you delete regular cookies, Flash cookies are not affected unless they are also deleted.

More information on cookies and advice on how to find out if they have been set, how to manage them, and how to delete them can be found at www.allaboutcookies.org.

DURATION OF PROCESSING

Data processing will have a duration not exceeding what is necessary to fulfill the purpose of collection, i.e., storing search criteria, notifying, posting ads, and contacting agencies.

Therefore, processing will last until the data subject decides to delete the entered data, by notifying the Controller.

DATA SUBJECT RIGHTS

Article 7 of the aforementioned decree grants specific rights to the data subject.

In particular, the data subject has the right to obtain confirmation of the existence or non-existence of personal data, even if not yet registered, and to have such data made available in an intelligible form.

The data subject may also request to know the origin of the data, the logic, the purposes, and the methods on which the processing is based, as well as the identifying details of the Controller, the Data Processor, the Representative in the territory of the State, and the subjects/categories to whom the data may be communicated or who may become aware of it as designated representatives in the State, Data Processors, or Persons in Charge.

The data subject may obtain the erasure, transformation into anonymous form, or blocking of data processed unlawfully, as well as the updating, rectification, or, if there is an interest, integration of data; the data subject may also obtain certification that these operations have been brought to the attention of those to whom the data has been communicated; the data subject may object, for legitimate reasons, to the processing itself.”

DATA CONTROLLER

The data subject may also contact the Data Controller at any time, addressing requests to the following address:

PLP Life S.L. 
Calle Siberio 2 35110, Las Palmas (GC)
CIF: B01706225

plplifesl@gmail.com

know the updated list of data processors;

have full clarity on the operations that have been described to you;

exercise the rights pursuant to Article 7 of Legislative Decree No. 196/2003.

For further information, please visit the website: https://www.plplifeslagency.es/